Black Friday is a memorable time of the year for customers, online and local retail shops alike. From the buzz generated by the Black Friday campaign to the amazing deals and better services provided, Black Friday remains undefeated as the best time of the year to purchase several products. Statistics showed that in 2019, some of the best deals offered came during Black Friday, with an estimated 25% average slash across all deals.
During Black Friday sales, customer reviews, feedback, and visitation are usually high on reviews companies’ platforms like BritainReviews, because more people are looking to get the right product without any hiccup or future issues. Black Friday remains the best time of the year to purchase several products and an opportunity to get better services because online and local retail shops are looking to be the best among themselves at this time.
In the course of this article, we will be looking at how Black Friday is a great opportunity to get better services.
Competition among online and local shops
During Black Friday sales events, online and local retail shops are steadily competing against each other for those who offer the best deals and services to their customers. This is a strategy to increase their customer base, and for customers, it is an opportunity to get better services. The online or local store that offers the best services gets the most recognition, it’s a simple business strategy. Take for instance, during Black Friday events, appliances like Bt tv box are sold at a relatively fairer price, with stores competing for who sells the product and it likes at the best market valued price, attracting more buyers or customers.
Another instance where Black Friday is an opportunity to get better services is through store collaboration. During Black Friday sales events, some online and local retail shops form a collaborative partnership to provide better services to their customers. Black Friday comes with an influx of new and regular customers, this is why some stores form a collaborative partnership so their staff would not be outsourced and their services will be top-notch.
Black Friday comes with lots of benefits which makes it an opportunity to get better services. For online stores, some offer customers benefits like free delivery or discount on delivery excluding the original slash on the products purchased. They also offer international and local tracking of products till it gets to the customer who made the purchase. There are all instances of better services during Black Friday.
In conclusion, Black Friday generally is all about giving customers the best deals and services possible. Apart from the obvious fact that it is a way of retaining new customers and increasing trust with the old ones, it is also a major way to get the best service all year long for customers. During Black Friday, local stores and online stores are more committed than ever.